Frequently Asked Questions

Useful information for your Velissimo cycling vacation

Will I be fit enough?

Get your old bike out of the basement and start riding or log in some miles on your trainer or spin bike. For more information on how we rate our tours, please read the information below or just call – we’re more than happy to let you know what to expect.

Leisure
Leisure Tours are designed for all abilities. These tours cover mileage of not more than 30 miles and take up to 3-4 hrs of riding time. You should at least be able to complete 20 miles a day. Weekend warriors and occasional riders welcomed.

Intermediate
Kicking it up a notch. Intermediate Tours are designed for the avid cyclist. You should ride at least 50-70 miles per week and hills should not be a major concern.

Advanced
For those that can’t get enough. Any length, any gradient.


What are the roads like we cycle on?

At Velissimo we do our utmost to avoid main roads and highways, most of our tours follow rural, quiet roads and pathways with little or no traffic.


What’s the weather like?

As always, we expect great weather for our cycling trips. Mornings and evenings are cooler, dry and sunny during the day, maybe sporadic showers.


What does my trip price include?

Performance bikes are included, except for Mallorca Ride and Tri Camp. Tours include accommodations, most meals, tour guides, support vehicle, baggage transport, transfer from meeting point to final drop-off and much more. All tours paid in US Dollars.


How many people will be on a trip?

We’ll keep the participation to a limit of maximum 10 per tour for full satisfaction and attention to any detail at any time. Call a Velissimo trip adviser if your group exceeds the maximum.


Should I get trip insurance?

Travel is one of life’s great joys. But even the most carefully planned trip can be complicated by unforeseen events. Whether it’s lost luggage, cancelled flights, or a medical emergency, an unexpected mishap can turn a relaxing vacation into a taxing experience. Travel Insurance is designed to keep your travel on track. The goal is to save you money, safeguard your journey, and make your vacation memorable for all of the right reasons.


Where do I stay before and or after my trip?

Velissimo can assist you with your pre-and post-travel plans. Please call us to discuss your needs and wants, once you have reserved your trip.


What do I have to wear at dinner?

Button down shirts and long pants are always welcomed. In a more casual environment, shorts are acceptable as well.


Can you accommodate non-riders?

Of course we can. We’ll take good care of those that prefer to explore the landscapes and surroundings while their spouses/partners enjoy themselves on a bike.


How long has Velissimo been leading bike tours?

Velissimo has been leading and organizing cycling tours for over 12 years. The company was founded by Oliver and Julia Kiel, passionate cyclists who wanted to share their passion for riding in beautiful places, tasting spectacular local delicacies, and award winning wines.


What do I wear on the bike?

We strongly recommend good bike shorts and gloves. If you like to dress up and wear your local club kit, go ahead. If you desire to wear a loose fitting shirt, no problem, it’s your tour, whatever you like, we’ll be fine with, and the support vehicle is always around if you need something else.


What kind of bike gear do I need to bring?

Velissimo created a list of essential items we think you should bring on your trip. Please follow this link to see the full list.


Do I need a helmet?

Yes, you will be required to wear a helmet anytime you mount a bike, please bring your own.


What do I wear when I’m not cycling?

Clothing and shoes for restaurants, casual jacket or warm sweatshirt, sport coat, dress/walking/hiking shorts and socks.


Do I bring my pedals?

Each rider has his or her own preference. We recommend to bring your own. Usually the bike comes with a pair of flat pedals or Toe-clips.


How much should I tip my Velissimo guides?

Please use your discretion and tip according to the merit of service you receive. However, as a guideline, the industry standard based on a 6 day/5 night tour is 100 to 150 Euros per person, per guide.


Cash, Travelers Check, Credit Card to Debit Card?

Please be aware that most credit card companies will charge extra fee’s when using the card out of the country. We found that Capital One Visa Card is the best card to use, no hidden fees for use in Europe!

Check with your local bank to see what the fees are for using your Debit Card.


When is final payment due?

The balance of your payment is due 90 days prior to departure. Payments must be in U.S. dollars, and can be made by Visa, MasterCard, American Express, or check.


How many bags can I bring?

Space is always limited in our vehicles and you don’t need much anyway, we are riding most of the day. Limit your luggage to one suitcase and a small bag or back pack.


Do I need a passport?

A passport is required for travel to Europe. A visa is not required for U.S. citizens provided you are staying in the country less than 90 days. Don’t forget to make photocopies of your travel documents, such as airline tickets and your passport, first page only. Leave a copy at home with a friend or relative and bring one copy with you on your trip.


How far in advance do I need to reserve my vacation?

We recommend making your reservation at least 6 months out. $750 secures your space. The farther in advance you book, the greater availability of dates you’ll find.


How can we help you?

Please call one of our Velissimo Cycling Destinations representatives for personalized assistance on your trip selection at 1-808-327-0087. We’ll be more than happy in helping you find a trip that is right for you.


B.Y.O.B. option – Bring your own bike. On Hawaii cycling tours, Yes.

Velissimo understands the importance of having your own bike with you on a multi-day cycling tour. Although it can be a big hassle transporting a bike while traveling, with extra airlines charges, TSA, etc. If you opt to bring your own bike or ship it prior to your arrival to Velissimo, we will assemble the bike and set it up at no extra cost to you, and store your bike box until your departure.

On European tours (with the exception of the Mallorca Cycling Camp) we do not have the cargo space or a permanent home base to store your bike box, since we are circumnavigating the countries visited.


What kind of bikes do you use?

Hawaiian Leisure tours:
Hybrids, such as Trek Verve or Scott SUB 30

Intermediate to Advance Tours:
Carbon Fiber Road Bikes from various manufacturers. Please call a Velissimo tour representative for detailed info.